HOLDEN CERTIFIED SERVICE
With a heavy heart, Holden announced that General Motors (GM) will be retiring the Holden brand in Australia and New Zealand. This announcement will be felt deeply by the entire Holden family, our customers and our fans.
General Motors (GM) immediately began working with our dealer partners across Australia and New Zealand to implement an orderly transition, including support for our existing customers.
Holden will continue to support customers in the following ways:
- Honour all existing warranties and guarantees
- Honour all free scheduled servicing offers
- Ongoing call centre support
- Provide servicing and spare parts for at least 10 years, through national aftersales networks in Australia and New Zealand
- Recalls or safety-related issues if they arise
GM has taken this difficult decision after an exhaustive analysis of the investment required for Holden to be competitive for the long term in Australia’s and New Zealand’s new car markets. Regrettably, this assessment determined such an investment could not meet GM’s investment thresholds, including delivering an appropriate return.
Factors weighing against further investment in Holden included: the highly fragmented right-hand-drive domestic markets; the economics to support growing the brand; and delivering an appropriate return on investment.
More broadly is the issue of scale. The global consolidation of the automotive industry has made it increasingly challenging to support a brand and a business that operates in only two markets, which represent less than one percent of the global industry.
This decision has not been taken lightly, especially considering the iconic status of the Holden brand and the contribution it has made not only to GM, but to the development of the economies of Australia and New Zealand.
It impacts all aspects of the Holden business, including the wind-down of the National Sales Company, GM Holden Engineering, GM Design Australia, Holden Financial Services and Maven Australia.
GM is commencing work with our dealer partners on timing to cease sales of new vehicles, as well as transitioning dealerships to authorised service outlets.
If you cannot find an answer to your question, please contact us directly.
Linn Motors is a Holden Certified Service Centre. Book your service with us as you normally would, and we’ll continue to provide you with the same great service.
Yes. Holden will continue to honour all existing warranties.
Holden will provide existing Holden customers after sales support for at least 10 years, including warranty, service, spare parts and any required recall or field actions.
As required, Holden and its after sales network will also continue to handle any recalls or safety-related issues if they arise, working with the appropriate governmental agencies.
Linn Motors still has some new Holden's available, with a good selection of utes. Pop into our dealership to review the list or take a look at the great new Isuzu utes we now stock.
GM is committed to looking after existing Holden customers and plan is to provide after sales support for at least 10 years. GM will work closely with our dealership and customers around the appropriate timing to cease sales in Australia and New Zealand.
What parts of the Holden operation are impacted by this decision?
The National Sales Company; Design, Engineering, Maven, Holden Financial Services. We will retain a team to support our after sales operation.
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